All Systems Operational

Treasury Systems Operational
Application Operational
Third-party providers Operational
Nomentia Bank Statements Operational
Treasury Systems Sftp Operational
TS Portal Operational
Support team Operational
Incoming emails Operational
Outgoing emails Operational
Support Portal Operational
Telephone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Resolved - This incident has been resolved.
Oct 14, 11:17 CEST
Monitoring - We experienced an incident that temporarily made the TS SFTP server unavailable.

The service has now been restored and is up and running. However, as the system is processing the backlog that accumulated during the interruption, there may currently be delays in both retrieving and sending files to and from the TS SFTP server.

We are monitoring the situation closely and expect processing times to return to normal as the backlog is cleared.

We apologize for any inconvenience this may cause and thank you for your patience.

Oct 14, 08:38 CEST

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - Corrective actions has been made after there were some issues detected in the original key update. We kindly request that you make a small test payment to SEB before making bigger payments SEB via partner channel.
After sending the first payment, fetch/ wait that the feedback is fetched and confirm that the batches get the ACTC / Approved feedback from the bank.
If you get ACTC feedback on the batch, you can proceed with other payments

If you get any errors - please contact our support - and do not send payment again before we investigate together with Nomentia.

We are very sorry for the delay this caused to your processes.

Oct 9, 16:47 CEST
Investigating - An issue has beed detected with the signing of the payments with the new key in the SEB Partner bank connection. Please do not send payment files to SEB until we have informed that the issue is solved. Work is going on with the highest priority to solve this as soon as possible. We apologize for the additional delay this might be causing.
Oct 9, 15:18 CEST
Resolved - The maintenance is finalised
Oct 9, 13:45 CEST
Investigating - Nomentia and SEB will perform a scheduled key update on the partner bank connection. During this maintenance, customers should not be sending any payment files to SEB.

Schedule of the key exchange
Date: Friday 9th October
Time: 12-14 CET/13-15 EET

We will notify once the key change has been completed. Expected timeframe is by 14:00 CET/ 15:00 EET.

Please make sure that you are not sending payments during this timeframe to SEB.

This has no impact on other bank connections. Once the maintenance is over, send first only a few batches AND fetch feedback from the bank. Check the feedback confirms that payments have been approved as expected (ACTC feedback from bank). Once confirmed, you may continue normal payment processing via SEB connection.

Oct 8, 09:10 CEST

Oct 8, 2026

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - The service is now operating normally again.

We apologize for any inconvenience this disruption may have caused and Nomentia has taken measures to help prevent a similar situation from occurring again in the future.

Oct 6, 12:07 CEST
Monitoring - We are currently experiencing an incident with the Nomentia SFTP service - sftp4.cm.nomentiasaas.com. Nomentia has identified the issue and is actively working on a resolution.

As a result, processing of file triggers and processing of files from SFTP connections may experience longer delays than normal.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.

Oct 6, 08:47 CEST

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.