Payment files to SEB via partner channel can not be processed

Incident Report for Treasury Systems

Resolved

Corrective actions has been made after there were some issues detected in the original key update. We kindly request that you make a small test payment to SEB before making bigger payments SEB via partner channel.
After sending the first payment, fetch/ wait that the feedback is fetched and confirm that the batches get the ACTC / Approved feedback from the bank.
If you get ACTC feedback on the batch, you can proceed with other payments

If you get any errors - please contact our support - and do not send payment again before we investigate together with Nomentia.

We are very sorry for the delay this caused to your processes.
Posted Oct 09, 2026 - 16:47 CEST

Investigating

An issue has beed detected with the signing of the payments with the new key in the SEB Partner bank connection. Please do not send payment files to SEB until we have informed that the issue is solved. Work is going on with the highest priority to solve this as soon as possible. We apologize for the additional delay this might be causing.
Posted Oct 09, 2026 - 15:18 CEST
This incident affected: Treasury Systems (Third-party providers).